SHIPPING AND RETURNS
We pay for shipping within the USA for orders $50+ when you order directly from our website. You can expect your package to ship 1-2 business days after purchase.
If your package does not arrive within 14 days of your purchase, please email email@example.com with your order information so we can help resolve it.
International shipping is not free but we make it easy to choose the best rate and delivery options at checkout - shipping prices can start as low as $10! In addition, any customs and import fees will be paid by the customer at the time of delivery.
Due to certain import restrictions, we do not ship to Spain.
You can learn more about Spain's Import/Export regulations here: https://www.ups.com/ga/CountryRegsPrint?loc=en_US&origcountry=US&destcountry=ES&cat=004002&PrintRegulations=PrintRegulations
We genuinely apologize for the inconvenience this may cause.
RETURNS & EXCHANGES
We're pumped for you to try No B.S. Skincare and we know that time and consistency are key, you have 30 days from the date of purchase to let us know if you would like to return a product bought directly from our site, and we'll give you a refund minus a $7 restocking fee, no questions asked.
Just email firstname.lastname@example.org and we'll provide a shipping label.
- This policy applies for US orders only. We’ll be happy to provide a full refund for international orders, but the customer must pay for the return shipping.
- Applies only for full-sized products bought on livenobs.com. It does not apply to sample-sized products and minis, trial kits, gilt.com, or third party retailers.
In order to offer the best experience to as many guests as possible, No B.S. reserves the right to limit returns if we have reason to suspect misuse of our generous policies (such as excessive returns, reseller activity, or fraud).
If you placed your order with a Gilt.com offer, we're happy to exchange your item within 30 days of purchase. Sorry, no returns, only exchanges... but worth the savings, amirite?
Our trial kit gives you the chance to try our best-selling products before purchasing the full-sized bottles. We will not offer returns or refunds on the trial kit.
Got more questions? Check out our FAQs.
If your return is a result of our error, we will refund the full cost of the product and all original international shipping charges.
If you're not satisfied with your purchase, please email email@example.com within 30 days and we will refund your payment. We do not cover return shipping for international orders in this case.
Reach out to us by whatever way is most convenient for you:
Phone: (888) 422-7704
Message us on social: @livenobs
Snail Mail: 2601 South Bayshore Drive, #1700, Miami, FL 33133