The No B.S. Refund Policy
We know beauty takes time which is why we give you up to 30 days to let us know that you would like to return or exchange what you bought directly from our website. In either case of returning or exchanging your purchase, we will pay for all the shipping...we’ve got you covered!
If for some wild reason you reach out to us 30 days after your purchase, we will issue you a credit to our website.
Free Shipping means exactly that...for all orders in the USA we pay for shipping when you order directly on our website. You can expect your package to arrive in 3-5 business days after order.
We will also send you a pre-paid return label if you need to return or exchange your purchase. How convenient is that?!
Sometimes things get lost in the mail. We know it happens, but you need to tell us your package has not arrived within 14 days of your purchase. And sorry, we cannot refund gift cards (it’s a credit card company thing, not our thing).
Reach out to us by whatever way is most convenient for you:
Phone: (888) 422-7704
DM Us: @livenobs
Snail Mail: 2601 South Bayshore Drive, #1700, Miami, FL 33133